Privacy Policy

Medina Soft Boards is fully committed to your security and privacy. Therefore, we adhere to the strictest standards to ensure that no virtual data is transferred to third parties.

We are Medina Soft Boards, registered under CNPJ 31.475.549/0001-66, and we are partially responsible for controlling your information as well as protecting your provided general data.

Information Collection:
During your use and navigation of the website, some of your information will be collected for various purposes to enhance your browsing experience, both through your voluntary submission and automatic means.

For personal data provided during registration, we collect the following information:

Full name
Email address
Cell phone number
Date of birth
Data related to your addresses
Medina Soft Boards also receives and stores certain activities of visitors and customers on internal servers. This information is obtained through cookies, which serve primarily for internal audience and navigation control. They have the ability to identify and track some visitor preferences to improve user browsing experiences.

It is worth noting that cookie acceptance settings can be manually modified in the browser settings.

Use of Information:
To provide you, the customer, with greater agility and security while browsing, Medina Soft Boards requests certain personal data. The collection of this information allows the website to adapt to your specific needs, improving the performance of your browsing sessions.

Our collected information is used for the following purposes:

Sharing personal information with selected service providers of [LOJA], such as call centers, loyalty programs, payment intermediaries, and transportation services.
Sending you information or messages about promotions, advertisements, and offers from Medina Soft Boards via the registered email.
Enhancing our commercial and promotional initiatives to improve all product offerings.
Conducting internal studies regarding your behaviors and interests.
Medina Soft Boards has strict criteria in place to ensure the privacy and security of your personal data. However, we are not responsible for any misuse of the provided information.

Data Security:
Medina Soft Boards is fully committed to your security. Therefore, we adhere to various regulations that fully apply to personal security and privacy measures, employing the most advanced standards to protect the confidentiality of this information.

Therefore, all personal data provided on our website is stored in a reserved database with restricted access limited to authorized personnel. These individuals are obligated to make proper use of this information and refrain from using it inappropriately for purposes detrimental to the website's proper functioning or customer relations.

Cookies and Monitoring Technologies:
When you browse our website, Medina Soft Boards has the freedom to use certain monitoring technologies to collect automated information, thereby enhancing your website experience.

The collected information contributes to the generation of metrics aimed at identifying search patterns that can improve your browsing throughout the website. Some data related to content impressions is also collected in a general manner.

Cookies are small files added to your device that help provide personalized access experiences to the platform. They assist in analyzing internet traffic and gathering information about your visits to the website.

It is important to note that these cookies do not provide access to your computer or smartphone, nor do they disclose information beyond basic data that assists in your website navigation.

Rights as the Data Subject:
At Medina Soft Boards, we prioritize transparency with regard to your provided data. In addition to the information outlined here, you also have rights under the General Data Protection Law (LGPD). Below, we will list some of the rights that this law grants you:

Revocation of consent
Access to personal data
Correction of incomplete, inaccurate, or outdated data
Deletion of personal data processed with consent or when deemed unnecessary, excessive, or in violation of the LGPD
Information about the hypotheses and companies, partners, and other institutions with which we may share or receive personal data concerning you
Information about the possibility of not providing consent and the consequences of refusal, when applicable
All requests will be treated free of charge and will be subject to a prior assessment of your identity and the feasibility of compliance, in order to fulfill any obligations that may prevent the complete fulfillment of the rights holders' requests
Confirmation of the existence of personal data processing
Request for Personal Data Deletion:
As mentioned, we will treat all your personal data with the highest level of security and protection. If any of your information has been applied and you wish to delete it, simply access our database and delete your account and other data. Please note that if you no longer wish to receive emails with offers, promotions, etc., at the end of each email, there is an option to unsubscribe. This will ensure that none of the information from our website will be sent to your registered email again.